☀️Step Into Summer Offer ☀️ Start this summer with great savings! Enjoy 15% OFF this season using code: SUMMER15 | Offer valid until 31 May 2026

Focus Awards evel 5 Diploma in Leading and Managing an Adult Care Service (RQF)

£1,799 £999
Apply Now
Awarding Body

Awarding Body: Focus Awards

Credits

Credits – 90

TQT

TQT – 900

GLH

GLH – 551

Fast Track

Option to fast-track in 4-6 Months is available.

Duration

Recommended Course Duration – Up to 12 Months

Overview

The Level 5 Diploma in Leading and Managing an Adult Care Service is designed for individuals currently working in, or aspiring to, leadership and management roles within adult social care services. This advanced-level qualification equips you with the knowledge, skills, and competencies required to lead and manage adult care services confidently and in line with sector standards. This course covers vital topics such as leadership and management in care settings, safeguarding, governance, regulatory compliance, performance management, partnership working, and continuous service improvement. In this qualification you will explore the strategic responsibilities involved in managing adult care teams and services.

This course is ideal for experienced care professionals such as registered managers, deputy managers, or senior support staff who are ready to take on greater leadership responsibilities. It also serves as a key qualification for those seeking to register as managers with the Care Quality Commission (CQC) or to progress to higher-level roles or university-level studies in health and social care. This diploma is is a UK OFQUAL-accredited qualification, delivered 100% online, with flexible learning options to suit professionals working in the sector.

Course Units

To achieve this qualification, you must complete 25 units. The details of these units are as follows;

Unit 1-5: Leadership, governance, decision-making and resource management
  • Understanding the principles of leadership, governance, and decision-making to ensure accountable, ethical, and effective management in adult care settings.
  • Supporting the operational success of adult care services through resource management, team leadership, and person-centred service delivery.
Unit 6-10: Team learning, supervision, safeguarding and partnership working
  • Understanding how to supervise teams, safeguard individuals, and apply mental capacity principles to uphold safety, rights, and professional standards in adult care.
  • Supporting collaborative working, continuous team development, and strong partnerships to deliver person-centred, high-quality care.
Unit 11-15: Communication, complaints handling, continuous improvement and information management
  • Understanding how to lead vision-driven care, manage complaints professionally, and drive continuous improvement within adult care services.
  • Supporting effective communication, accurate information handling, and responsive leadership to enhance quality and trust in care delivery.
Unit 16-20: Leadership in person-centred care, health and wellbeing, equality and inclusion, health and safety
  • Understanding how to lead person-centred practice, promote equality and rights, and ensure health and safety in adult care environments.
  • Supporting the wellbeing of individuals and teams while committing to continuous personal and professional development.
Unit 21-25: Personal wellbeing, assistive technology, advance care planning, and quality management
  • Understanding how to manage quality, support individuals with physical disabilities, and apply advance care planning in adult care.
  • Supporting personal wellbeing and the use of assistive technology to enhance independence and quality of life for those receiving care.
Entry

Entry Requirements

The following are the entry requirements to enrol in this qualification:

  • You must be 18 years old and above.
  • You must hold a Level 3 qualification in a relevant field.
  • You must be employed in a leadership role within adult social care, such as a registered manager, deputy manager, or assistant manager.
  • You must work in settings like residential services, community-based services, domiciliary care, respite services, or day services.
Completion

Average Completion Timeframe

The expected completion time for this course ranges from 39 weeks to 43 weeks, depending on the individual pace of the learner and level of commitment.

Practical

Practical Requirements

To successfully complete this qualification, you must be working in a real adult care setting in a leadership or management role. This is essential because the course requires practical evidence of your ability to lead and manage care services in line with current standards and regulations.

Assessment

Assessment

Assessment for the Level 5 Diploma in Leading and Managing an Adult Care Service is carried out through a portfolio of evidence that demonstrates your ability to meet the learning outcomes and assessment criteria across all units. You will complete a range of structured written tasks, reflective accounts, and case studies to show your understanding of leadership, safeguarding, governance, and service improvement in adult care settings. Practical evidence such as assessor observations, witness testimonies, work products, and records of professional discussions may also be required to meet specific criteria. The qualification is internally assessed by experienced tutors and externally quality-assured by the awarding body.

Progression

The Level 5 Diploma in Leading and Managing an Adult Care Service is designed for experienced care professionals seeking to step into senior leadership or registered manager roles within adult social care settings. This course builds on prior knowledge and experience to develop strategic management, decision-making, and leadership skills vital for overseeing high-quality care services. The qualification equips learners to lead teams effectively, ensure regulatory compliance, and promote continuous improvement across care provision.
Achieving this diploma supports career progression into senior-level positions such as Registered Manager, Service Manager, or Operations Manager in residential, domiciliary, or community-based care settings. It also enhances credibility with regulatory bodies such as the Care Quality Commission (CQC) and supports applications for manager registration. This qualification marks a significant step toward advanced professional status and opens doors to further academic and career development in the adult care sector.
Getting a certificate in the Level 5 Diploma in Leading and Managing an Adult Care Service will enable you to progress to the following options:
 

Full Payment
Monthly Instalment

Fast Track

£1,100
  • Recommended Duration
    Up to 12 Months
  • Maximum Duration Allowed
    18 Months
  • Re-registration after Maximum Duration
    £60
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.

Flexi

£1,200
  • Recommended Duration
    Up to 12 Months
  • Maximum Duration Allowed
    30 Months
  • Re-registration after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete within the recommended duration.

Fast Track

£1,264
  • £126.37 /Month
  • No. of instalments
    10
  • Recommended Duration Up to
    12 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration after Maximum Duration
    £60
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.

Flexi

£1,379
  • £114.89 /Month
  • No. of instalments
    12
  • Recommended Duration Up to
    12 Months
  • Maximum Duration Allowed
    30 Months
  • Re-registration after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete the course within the recommended duration.

All prices include course fees, awarding body dues, Ofqual-approved certification and postage of certificate. The final certification you get is the same, regardless of your route. There are no strict deadlines for submitting individual coursework, allowing you room and flexibility to pace your studies; the only deadline is the overall course duration based on the option you selected above.

Why choose BSHC?

Industry-Recognised Qualifications

Regulated qualifications in Health & Social Care and Mental Health to ensure professional recognition

Affordable Learning

Budget-friendly payment plans that enable learners of all backgrounds to invest in their future seamlessly

Learn Anytime, Anywhere

Interactive course content and tutor support through 24/7 access to our user-friendly Virtual Learning Environment (VLE)

Frequently Asked Questions

This course is designed for individuals working in a leadership or management role within adult care services, such as Registered Managers, Deputy Managers, Care Coordinators, or Team Leaders. It is ideal for those looking to formalise their experience and advance into senior roles

To enrol, you must:

  • Be 18 years or older
  • Be currently employed in an adult care setting in a leadership capacity
  • Have sufficient experience and responsibility to demonstrate the required skills
  • Preferably hold a Level 3 qualification in health and social care

Yes. You must be working in a real adult care setting in a supervisory or management role. This is essential to complete the practical elements of the course, such as assessor observations and workplace evidence.

Yes, fast-track options are available for experienced professionals. Depending on your role, experience, and time commitment, the course can be completed in as little as 6 to 9 months.

Most learners complete the course in 9 to 12 months when studying part-time. Some providers may offer accelerated options.

The course is typically delivered online, allowing flexible study around your work commitments. You’ll be supported by a tutor and assessor throughout.

Yes, it is regulated by Ofqual and part of the Regulated Qualifications Framework (RQF).

Yes. The qualification is regulated by Ofqual and widely recognised by employers across the care sector. It also meets the leadership training requirements for CQC registration as a care service manager in England.

Quick Enquiry